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Yes! Each of our charms is crafted from premium French goatskin leather for a soft, durable, and high-quality finish. The texture and tones are carefully selected for a luxurious feel.

Gently wipe with a soft, dry cloth. Avoid using water or harsh chemicals.

Simply tie the included leather strap to secure the charm to handles, zippers, or straps. If you prefer a clip-on style, our The Q Links add-on makes it even easier.

Absolutely. Each charm is thoughtfully designed and ships in a premium package, ready to gift for birthdays, holidays, or just because.

Sizes vary slightly depending on the design, but most charms are about 8-10cm in height, excluding the leather strap. Please refer to the product images for scale or feel free to reach out if unsure.

Yes. Every single review is written by a real customer. We don’t use bots, fake names, or paid testimonials. These words come from real charm lovers who genuinely wanted to share their experience.

Some customers purchased directly through our social media channels or preferred paying via manual methods like bank transfer. Others were so excited, they wrote their reviews even before the official review email arrived! Rest assured, all are authentic and appreciated.

The Q Charm is officially registered in Hong Kong, with an operational base in Pueblo, Colorado, USA and a warehouse in HCMC, VN. Depending on your shipping location and product availability, your order will be shipped from either our US or Asia warehouses to ensure the fastest delivery possible. We do our best to get your charm to you quickly, no matter where you are in the world.

No problem! You have 60 days to return or exchange your charm. We want you to be completely in love with your purchase. For details and how to start a return, please check our Return and Refund Policy.